VOIP PBX

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The main difference with Voip PBXs is that they tend to be (although not in every case) soft PBXs Which means that they are software loaded onto a standard Linux or Windows server which then provides the traditional aspect of telephony, and usually includes items like Voice Mail etc. The advantages are obvious, unlike in a traditional PBX where the phones have to have a physical connection to the PBX either by dedicated wiring, or by running over structured cabling CAT5. The phone simply needs access to the LAN; this coupled with the fact that most VOIP phones have a spare LAN port on the back means that you only need one LAN socket to drive both Computer and phone. This cuts down on the amount of cabling required.

Remote or Home workers are an area of interest and here is an example of how it can work using a Soft PBX, in this case using the Snom 4s

In this example the remote user rm@snomag.de in the USA is connected to the corporate phone system located in Germany via the Internet

In this scenario all outgoing calls made from this phone would enter the PSTN world in Germany (handy if the remote user makes a lot of calls to German numbers) The phone could have a German DDI number to allow people to call him directly and of course the switchboard operator can transfer calls to the remote worker as easily as with extensions in the main office.

There are many scenarios which can be fulfilled using IP PBX's, from lower cabling costs, remote users and the ability to dial SIP to SIP calls for effectively no cost.

SGJ Solutions have several IP PBX's which we have evaluated.
The needs of the business and the experience of SGJ Solutions will direct you to the best solution for your circumstances.